How To Get Computer Support

Request Tracker

The Request Tracker (RT) system is the preferred way to request help:

BSOE Help Desk

  • 9/24 - 9/28 (Fall Quarter, Week 0) Hours:
         Mon CLOSED
         Tue CLOSED
         Wed 9am-6pm
         Thur 9am-3pm & 5-6pm
         Fri 9-10:30am & 12-2:30pm
  • Location: Baskin Engineering, Room 314
  • Phone: 502-7536

UCSC and BSOE Computer Usage Policies

All BSOE computer users need to be familiar with the computer usage policies of UCSC and BSOE. Failure to follow policies can result in termination of computing access, financial penalties and in some extreme cases dismissal from the University. Ignorance or failure to understand usage policies may not be accepted as an excuse. Please ensure you read, understand and follow the policies listed. If you do not understand the policies, please contact the BSOE help desk for direction to someone that may assist.

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