Getting Help
IT help is provided by ITS, please email help@ucsc.edu. You can also reference the SOE facilities help page here:
https://facilities.soe.ucsc.edu/SVCSupport
Print Server
First, activate your ADCRM user account using CruzID Blue:
https://www.adc.ucsc.edu/accounts/activate
The print servers name is \\netprint.ad.crm.ucsc.edu (Windows menu, just put \\netprint.ad.crm.ucsc.edu in the search)
If you have a personal computer on the wired network just put in \\netprint.ad.crm.ucsc.edu , then log in using ADCRM\cruzid and your CruzID Blue password.
If you have a Mac, click on System Preferences, select Print & Fax, click the plus sign to add a printer, select the ip tab,use LPD, address is netprint.ad.crm.ucsc.edu, Queue name is one of: dellbw,hpcolor
File Shares
Windows: Click the Windows menu, in the search bar put in \\samba-01.soe.ucsc.edu
Mac: From the Finder, click the "go" menu, "connect to server" and enter smb://samba-01.soe.ucsc.edu
Please remember to alway save your work to the network drives, as those are backed up nightly.
Wireless Access
We recommend using eduroam at Bowers Bldg (or anywhere on campus). See here for set up: https://its.ucsc.edu/wireless/eduroam.html