Computing Support

How To Get Computer Support

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IT Request

The IT Request system is the preferred way to request help:

ITS Support Center

The ITS Support Center is the main campus helpdesk for all ITS service requests.

Please avoid contacting individual BSOE Technical Staff members directly unless you are already working with them. For urgent matters, it is okay to contact the BSOE Technical Staff directly.

UCSC and BSOE Computer Usage Policies

All BSOE computer users need to be familiar with the computer usage policies of UCSC and BSOE. Failure to follow policies can result in termination of computing access, financial penalties and in some extreme cases dismissal from the University. Ignorance or failure to understand usage policies may not be accepted as an excuse. Please ensure you read, understand and follow the policies listed. If you do not understand the policies, please contact the BSOE help desk for direction to someone that may assist.