How To Request Support

IT Request

The IT Request system is the preferred way to request help:

• Web: http://itrequest.ucsc.edu/
• E-Mail: help@ucsc.edu

BSOE Helpdesk

The BSOE Helpdesk can help resolve issues arising with BSOE services and some ITS (campus-wide) services.

• Location: BE-311
  Hours: (Summer 2007) Mon. - Thurs., 10AM - 5PM and Fri., 11AM - 5PM
  Phone: 459-3544

ITS Support Center

The ITS Support Center is the main campus helpdesk for all ITS service requests.

• Location: Kerr Hall RM 60
  Hours: Mon. - Fri., 8AM - 5PM
  Phone: 459-HELP (campus ext. 9-4357)
  See Also: http://its.ucsc.edu/services/help_desk/